Troubleshooting: a notification disappeared

In most cases, a notification “disappears” because your current filter no longer matches it.

Example

• You are viewing Unread notifications.
• You click Mark as read.
• The item disappears from the list because it’s now Read.

Fix

• Switch to All (or Read) to see it again.
• If you archived it, switch to Archived.

Still not seeing it?

• Refresh once.
• Confirm you’re signed in.
• Contact support (requires sign-in) if the notification is missing across all filters.