Troubleshooting: I can’t sign in

Quick checks

1. Confirm you’re using the correct email/credentials.
2. Refresh the page once.
3. Try signing in in a private/incognito window.

If you keep getting signed out

• Your session may be expiring or you may have stale cookies.
• Try signing out completely, then sign in again.

Password issues

If you forgot your password, use your password reset flow (if available). If you can’t access it, contact support.

Still stuck?

Contact support (requires sign-in) and include:

• what device/browser you’re using
• the exact error message
• when it started happening